Appliance Repair HubFind · Fix · Decode

Washing machine

Washing machine won't turn on? 3 likely causes

Check the plug, fuse and socket first; then the door lock and control board.

Symptom: No lights, no display, dead · Typical cost: £60–£190.

Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

Likely causes, most common first

  1. 1

    No power at the socket or plug fuse

    DIY: easy

    A tripped RCD or blown plug fuse is the simplest cause.

    The fix:Test the socket with another appliance and replace the fuse.

  2. 2

    Faulty door lock

    DIY: moderate

    The machine won’t start if the door is not detected as locked.

    The fix:Replace the lock.

  3. 3

    Failed mains filter or control board

    Engineer job

    A blown mains filter or board cuts all power to the controls.

    The fix:Replace the filter or board.

When to call an engineer

  • Burning smell
  • The RCD trips again
  • You are not comfortable working on the appliance, or the fix involves electrics or gas.

Want an engineer to fix it?

Free, no obligation. Tell us what's wrong and we'll connect you with a local engineer.

By sending this you agree that we may pass your details to a local engineer so they can contact you about this repair. We never sell your data.

Error codes linked to this fault

Washing machine how-to guides

Other washing machine faults

Washing machine repair near you

Frequently asked questions

How much does it cost to fix a washing machine problem like this?

£60–£190.

Is it safe to keep using it?

If you can see leaks, smell burning, or the appliance is tripping the electrics, stop using it and unplug it. For minor faults without those signs it is usually safe to leave it off until you can diagnose it. Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.