Electrolux washing machine

Electrolux E21 error code: drain pump blocked

The drain pump is blocked.

DIY: moderateTypical repair: £70–£150 for a pump replacement including parts; filter clearing is free.

Likely causes

Debris in the pump
Failed pump

How to fix E21

Unplug the washing machine (or switch off at the wall) for 5–10 minutes to clear any temporary fault, then restart it.
Clear the pump.
Run a short test cycle. If E21 returns, the fault is still there and an engineer should look at it.

Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

Full fault guide

Washing machine not drainingDetailed causes, DIY steps and costs

Other Electrolux washing machine error codes

Electrolux washing machine repair near you

Frequently asked questions

What does Electrolux error code E21 mean?

The drain pump is blocked. On a Electrolux washing machine, E21 is shown as "drain pump blocked".

How do I clear the E21 error on a Electrolux washing machine?

Switch the appliance off at the wall for 5–10 minutes, then restart. If E21 comes back, work through the checks on this page — the fault is real and needs fixing, not just resetting.

How much does it cost to fix Electrolux E21?

£70–£150 for a pump replacement including parts; filter clearing is free. is typical, depending on the part. Simple blockages cost nothing to clear yourself.

Does E21 mean the same on every Electrolux model?

Not always. Codes are broadly consistent within a brand, but model ranges differ. Check your manual if the symptoms below don’t match.