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Washer dryer

Washer dryer not drying? 3 likely causes

Washer dryers dry via a condenser; blocked condensers and failed heaters are the usual culprits.

Symptom: Washes OK, clothes still wet after drying · Typical cost: £80–£190.

Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

Likely causes, most common first

  1. 1

    Blocked condenser / water path

    DIY: moderate

    Lint blocks the condenser.

    The fix:Clean the condenser and hoses.

  2. 2

    Failed drying heater or thermostat

    DIY: moderate

    No heat in drying.

    The fix:Replace.

  3. 3

    Cold water feed to the condenser off

    DIY: easy

    Cooling water isn’t flowing.

    The fix:Check the tap and inlet.

When to call an engineer

  • You are not comfortable working on the appliance, or the fix involves electrics or gas.

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Frequently asked questions

How much does it cost to fix a washer dryer problem like this?

£80–£190.

Is it safe to keep using it?

If you can see leaks, smell burning, or the appliance is tripping the electrics, stop using it and unplug it. For minor faults without those signs it is usually safe to leave it off until you can diagnose it. Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.