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Samsung washing machine

Samsung 5E error code: drain error

The machine cannot pump out the water.

DIY: easyTypical repair: £70–£150 for a pump replacement including parts; filter clearing is free.

Likely causes

  • Blocked filter
  • Blocked drain hose
  • Failed pump

How to fix 5E

  1. Unplug the washing machine (or switch off at the wall) for 5–10 minutes to clear any temporary fault, then restart it.
  2. Clean the filter and check the hose.
  3. Run a drain cycle.
  4. Run a short test cycle. If 5E returns, the fault is still there and an engineer should look at it.
Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

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Full fault guide

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Frequently asked questions

What does Samsung error code 5E mean?

The machine cannot pump out the water. On a Samsung washing machine, 5E is shown as "drain error".

How do I clear the 5E error on a Samsung washing machine?

Switch the appliance off at the wall for 5–10 minutes, then restart. If 5E comes back, work through the checks on this page — the fault is real and needs fixing, not just resetting.

How much does it cost to fix Samsung 5E?

£70–£150 for a pump replacement including parts; filter clearing is free. is typical, depending on the part. Simple blockages cost nothing to clear yourself.

Does 5E mean the same on every Samsung model?

Not always. Codes are broadly consistent within a brand, but model ranges differ. Check your manual if the symptoms below don’t match.