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Miele washing machine

Miele F11 error code: drain fault

The Miele cannot drain, or the pump is faulty.

DIY: moderateTypical repair: £70–£150 for a pump replacement including parts; filter clearing is free.

Likely causes

  • Blocked filter
  • Failed pump
  • Blocked hose

How to fix F11

  1. Unplug the washing machine (or switch off at the wall) for 5–10 minutes to clear any temporary fault, then restart it.
  2. Clean the filter and hose.
  3. Replace the pump if it persists.
  4. Run a short test cycle. If F11 returns, the fault is still there and an engineer should look at it.
Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

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Frequently asked questions

What does Miele error code F11 mean?

The Miele cannot drain, or the pump is faulty. On a Miele washing machine, F11 is shown as "drain fault".

How do I clear the F11 error on a Miele washing machine?

Switch the appliance off at the wall for 5–10 minutes, then restart. If F11 comes back, work through the checks on this page — the fault is real and needs fixing, not just resetting.

How much does it cost to fix Miele F11?

£70–£150 for a pump replacement including parts; filter clearing is free. is typical, depending on the part. Simple blockages cost nothing to clear yourself.

Does F11 mean the same on every Miele model?

Not always. Codes are broadly consistent within a brand, but model ranges differ. Check your manual if the symptoms below don’t match.