Appliance Repair HubFind · Fix · Decode

Hotpoint washing machine

Hotpoint F11 error code: drain pump circuit fault

The drain pump circuit is faulty.

DIY: moderateTypical repair: £70–£150 for a pump replacement including parts; filter clearing is free.

Likely causes

  • Failed pump
  • Wiring or board fault

How to fix F11

  1. Unplug the washing machine (or switch off at the wall) for 5–10 minutes to clear any temporary fault, then restart it.
  2. Clean filter; replace the pump if needed.
  3. Run a short test cycle. If F11 returns, the fault is still there and an engineer should look at it.
Always switch off and unplug the appliance before inspecting it. Never work on gas appliances or fixed electrical wiring yourself — call a Gas Safe registered engineer or a qualified electrician.

Need F11 fixed?

Free, no obligation. Tell us what's wrong and we'll connect you with a local engineer.

By sending this you agree that we may pass your details to a local engineer so they can contact you about this repair. We never sell your data.

Full fault guide

Other Hotpoint washing machine error codes

Hotpoint washing machine repair near you

Hotpoint washing machine repair

Frequently asked questions

What does Hotpoint error code F11 mean?

The drain pump circuit is faulty. On a Hotpoint washing machine, F11 is shown as "drain pump circuit fault".

How do I clear the F11 error on a Hotpoint washing machine?

Switch the appliance off at the wall for 5–10 minutes, then restart. If F11 comes back, work through the checks on this page — the fault is real and needs fixing, not just resetting.

How much does it cost to fix Hotpoint F11?

£70–£150 for a pump replacement including parts; filter clearing is free. is typical, depending on the part. Simple blockages cost nothing to clear yourself.

Does F11 mean the same on every Hotpoint model?

Not always. Codes are broadly consistent within a brand, but model ranges differ. Check your manual if the symptoms below don’t match.